For nearly two decades, Intrinsic Body has been a world leader in premium quality body jewelry. It is extremely rare that a piece of jewelry needs to be returned to us. However, should you need to send back a piece for repair or any other reason, please make sure that your item is packaged properly for delivery by the US Postal Service. Any items returned to us must have a valid RMA#.
Intrinsic Body Inc Returned Merchandise Terms and Conditions
To receive your RMA# you must agree to the following terms and conditions :
Your returned items must be packaged properly for delivery by the US Postal service or carrier of your choice, and will be subject to a restocking fee of 25% if the vacuum sealed pouches have not been opened. Any items received damaged in any way will not be credited to your account. If the vacuum sealed pouch has been opened we will determine your restocking fee.
Any items returned to us must have a valid RMA#. Make sure that your item(s) are packaged properly for delivery by the US Postal Service.
Please see the following from the US Postal Code and never mail jewelry or other objects in a plain paper envelope:
US Postal Code Chapter 601 Section 3.3
Odd-Shaped Items in Paper Envelopes :
Pens, pencils, key rings, bottle caps, and other similar odd-shaped items are not permitted in letter-size or flat-size paper envelopes
If an odd-shaped item is not properly wrapped, it could burst through the envelope and cause injury to employees and damage to USPS processing equipment
Flat-size automation price mail is subject to the uniform thickness requirement in 301.3.0